FAQ

Q1

What is boarding pass?

Boarding pass is a mandatory document to identify passengers before boarding a particular flight. It contains the necessary information about the flight number, airline name, departure gate, departure time, departure and arrival points, and seat assignment (when applicable).
Q3

What information does a boarding pass provide?

Boarding pass contains the necessary information about the flight number, airline name, departure gate, departure time, departure and arrival points, and seat assignment (when applicable). Additionally, details such as the extra services a passenger can receive during a flight, flight number, name of the arrival and departure airport, the passenger’s airline account number and full name are included in the boarding pass.
Q5

What is paper boarding pass?

If passengers intend to carry the physical form of boarding pass, they can use online check-in option and print their paper boarding pass at home or anywhere else or they can simply receive it from a self-service kiosk at the airport.
Q7

What are the benefits of mobile boarding pass?

Using mobile boarding pass leads to a great amount of time-saving by eliminating the process of printing the boarding pass. Moreover, it reduces the environmental impact by minimizing the consumption of paper for printing the boarding pass.
Q9

Why is bag tag important?

Baggage tag aids airlines to identify and track passengers’ baggage and keep records of each bag during a passenger’s journey. It also allows smooth tracking of mishandled luggage at airports.
Q11

What are different types of bag tags?

• Barcode paper bag tag
• Electronic bag tag
• RFID bag tag
Q13

What is electronic bag tag?

Re-usable electronic baggage tags are the next generation of baggage tags that features electronic paper technology whereby the necessary identifying information specified by airlines is transmitted to the tag using NFC or Bluetooth Low Energy technology.
Q15

What is RFID bag tag?

RFID baggage tag is an IATA-supported tag that features a form of wireless communication to transmit necessary information and track luggage. RFID labels contain an embedded chip along with an antenna that is responsible for the wireless identification of passengers’ baggage with the help of an RFID reader.
Q2

Why is boarding pass important?

Boarding pass document provides the ease of automatic verification at gates or jetways and makes the process of identification agile and more efficient. Also, it updates each passenger’s status in the airline’s database.
Q4

What are different types of boarding passes?

Passengers are free to choose either paper or mobile boarding pass. Each type has some advantages and drawbacks.
Q6

What is mobile boarding pass?

Mobile or electronic boarding pass offers an opportunity for passengers to access their boarding pass on their smartphones via e-mail or text message after performing online check-in. Like the paper forms, the electronic version of the boarding pass contains a barcode that is readable by scanners.
Q8

What is bag tag?

Bag tag is a document printed by airlines and attached to passengers’ baggage to help keep track of them and make sure that they are on the right track to reach the destination.
Q10

What information does an airline bag tag provide?

luggage tags contain some identity information that helps check-in agents verify each baggage’s owner. In addition to personal Identification details like the full name of passengers and as IATA license plate code, flight number, other information regarding a passenger’s journey such, date and destination details are included in the airline baggage tags.
Q12

What is barcoded paper bag tag?

Barcoded paper bag tags are currently the most common bag tags used at airports. A thermal printer is used to print the barcoded baggage tags on adhesive thermal paper stock. Barcode readers are then implemented to identify and sort the printed strips that are attached to passengers’ luggage at check-in area.
Q14

What are the benefits of electronic bag tags?

Using electronic bag tag, passengers can perform check-in and tag their bag using airlines application on mobile devices even away from the airport. In addition, due to its re-usable feature, they provide a permanent solution for check-in and bag tagging.
Q16

What are the benefits of RFID bag tags?

RFID tags do not need line of sight for reading which can dramatically reduce the problems associated with barcode tags; furthermore, RFID technology allows baggage handlers to perform instant multiple identification and tracking tasks. RFID labels can be reused many times by replacing the old data with a new one every time using an RFID printer (read/write functionality).