Amadeus Computer Reservation System

Amadeus Altéa Reservation

Raise customer experience, improve efficiency, and boost revenue. This innovative revenue and schedule management technology puts you in charge, with advanced availability management techniques, dynamic customer segmentation, and sophisticated airline policy controls.

Successful seat reservation

Promote your preferred offers and apply your distribution policies in real-time, virtually suppressing irregular bookings.

Control your indirect channels

Distribute content more efficiently thanks to our unique community of Altéa partner airlines and travel companies.

Direct channel

We offer you optional user interfaces for both online and offline distribution.

Partners and alliances

Designed with partnerships in mind, Altéa Reservation has a co-host architecture and an extensive security system. We are currently the IT provider of choice for the three main airline alliances.

Give your customers what they want

Keep your customers happy throughout their reservation journey. Apply their preferences consistently across all channels.

The future of ticketing

Your customers will always have easy access to their travel tickets, thanks to electronic ticketing and electronic miscellaneous document capabilities.

Stronger customer relationship management

Access secured customer data to personalize services to match customers’ value.

Less time and effort on compliance

Country-specific programs like the US border secure flight program are built into the 100% compliant booking process.

Customize your digital front-end and boost online sales with our user-friendly API, built on REST-JSON architecture. The advanced shopping cart makes it easy for users to save flight offers for up to three months after cart creation.

Boost your productivity

Reduce the time-to-ticket with contextual data, automated customer preference recognition, and instant confirmation on special service requests.

Shared infrastructure and feed

Manage peak demand and total cost more efficiently thanks to Amadeus Altéa Reservation’s shared infrastructure and variable IT cost. Receive booking data in batch or real-time. Customize your experience with a selection of triggers and data filtering.

Booking management

Easily flag your records or trigger specific processes depending on the reservation content or booking stage. Amadeus Availability Management applies your point of sale-sensitive distribution policies automatically.

Fares and pricing

Get the best prices calculated for you by an advanced algorithm. Our fare database is fed by industry-standard current repositories and direct filing with Amadeus FareXpert.