Rsmart RMS

Ground Handlers with complex roster patterns whether Passenger (above wing) Ramp (below wing) and cargo ramp movement and warehouse staff management will all find efficiencies by automating rosters. With 30000+ staff using our automated and integrated rostering services (RMS) across three Continents we can certainly claim to have a robust tried and tested solution that is smart phone enabled where required. Typical Cost of labour savings can be 8%+/- depending on how efficient existing processes might be. But it’s not just a way to save staff costs, management time is also saved and with transparent on the day oversight and intervention quality is improved, compliance with training, airline accreditations (for example Load Control and DGR etc) are made easy.

Every solution is configurable because every operation will have different Country HR laws, different Union agreements, different airport layouts, different customer requirements and SLA and so on. A key element of what Rsmart bring to the table is this awareness of your operating needs and constraints and the expertise to work with you for a customised outcome. We pride ourselves on us fitting into your operation and we don’t expect you to fit into a “cookie cutter” approach from Rsmart. Small enough to be nimble but with the deep IT and Ground Handling expertise to make a real difference to your operation.Budgeting becomes easy, reforecasting staff costs and identifying peak time staff or skills shortages becomes factual not opinions and guesses. Answering “what if” questions is very simple –what if we win this one per day at peak time? Can we afford to lose this off peak arrival?

Rostering is a standalone module and we can integrate this into any/all your existing software or we can offer a full service adding modules for example:Leave Management mobile – meaning that leave applications become simple, building in skills and annualized hours etc including a “fairness element” and giving management the ability to intervene as requiredData capture at aircraft side and billing modules. All GHA know the risk of missing additional services performed over and above a standard turn as defined in the SGHA with each airline but capturing additional services, additional tows, second push back, GPU, FEP and etc are very easy to miss in a paper based environment. One major GHA found over 7.5% of such revenue missed in a study a few years ago.

Resource Planning

A Powerful tool for optimum resource planning. The Rsmart solution understands what you need and how you need it, understands your individual local laws, any union agreements, training etc.

Roster Scheduling

Task allocation in a dynamic environment with so many variables and changing airline requirements is complex, but for the Rsmart allocation tool its a few minutes work once we have set you up.

Real-time Deployment

Rsmart manages on the day changes with management able to have transparency across the entire operation and able to make real time changes communicated by mobile phone with a confirmation