ARINC SelfServ

ARINC Self Check-in Kiosk

ARINC SelfServ™ – Faster check-in, happier passengers

With security, passenger volume and airport waiting times at all-time highs, airport congestion solutions are more critical than ever. Collins Aerospace has installed common-use self service (CUSS) kiosks in airports worldwide—helping speed up the check-in process, significantly reduce lines, enable airline cost-sharing, save floor space and improve the entire customer experience.

As demand for self-service has grown, we designed our ARINC SelfServ™ CUSS kiosk platform to meet the changing needs of how today’s passengers travel, allowing them to bypass queues and take complete control of their journey. Biometrics can be used to identify each passenger while secure payments for ancillary revenues made. Kiosks can even be deployed remotely at off-airport locations for greater passenger flexibility and to further ease terminal congestion.

To facilitate a safer, contactless passenger journey, our range of kiosks can also be controlled by a passenger using their own mobile device. Check-in can be completed and boarding passes printed without touching the kiosk screen.

Features and Benefits

Airports

• Meets IATA CUSS 1.3, 1.4 and 1.5 specifications for industry compliance
• Supports multiple airlines for shared resources and costs
• Flexible and compact design maximizes airport infrastructure
• Large, user-friendly touchscreens improve passenger experience
• Non-proprietary internal components
• Wired or wireless network capability

Airlines

• Intuitive self-service reduces head count and operating costs
• Hosts any airline with a CUSS compliant check-in application
• Supports integrated biometric enrollment for single-token passenger processing
• Enables boarding-pass and coupon printing
• Supports RFID bag tags
• Remote check-in capabilities for off-site deployment
• Visa verifications if supported by the airline application