Amadeus BRS

From bag-drop to aircraft, with Amadeus solutions for baggage reconciliation, you’ll know where every bag is, at every step of the journey.

Lost luggage is a major problem for passengers, airports and airlines. It’s costly and it’s frustrating which is why tracking baggage has become a focus for the industry in recent years. On top of that, there’s the issue of security – how can we ensure that no item of luggage is ever allowed on board without its owner? The answer is technology which can reconcile luggage at multiple points in its journey, from bag drop to arrivals. Amadeus was first-to-market with a cloud-based baggage reconciliation solution which is used in airports around the world. It’s proven to reduce misplaced bags, resulting in fewer flight delays and happier passengers.

Benefits

• Proven, mature solution, used across the world: Our baggage reconciliation solution is already in use at over 100 airports worldwide and is fully compliant with all industry messaging standards. Small, large, hub or regional – it caters to every type of airport and all your baggage management needs.
• Achieve maximum efficiency with DCS integration: Working with your airline and ground handler partners is so much more efficient when you can exchange baggage information in real-time with departure control systems (DCS). Baggage handling agents are notified as soon as check-in opens. When check-in closes, ramp agents know how many bags to expect and load controllers can use up-to-date baggage information in the DCS to make accurate weight and balance calculations.
• Improve productivity and on-time performance: Every time a bag is scanned at a checkpoint on its journey, data is shared in real-time across the airport – with check-in, gate, ramp, baggage and load agents. Accurate visibility helps you keep luggage and passengers together, and planes departing on time. If a passenger fails to arrive at the aircraft, the bag can be quickly located and removed from the hold, so any impact on on-time performance targets is minimized.
• Best, intuitive Android app: Our Android app is very popular with customers. It’s designed to be simple for your staff to use and requires no formal training. You can also customize the user interface based on individual roles and responsibilities, so it meets the exact needs of each operator.
• Scale quickly to more terminals and airports: Our baggage solution is cloud-based, so you can access it from any device using a secure internet line. This means it’s easy to scale up to multiple locations if you manage baggage operations at more than one terminal or airport. Implementation is fast – achievable in weeks rather than months – saving you time and infrastructure costs.
• Instant access to new product releases: As soon as product releases are available, they are instantly rolled out to every airport at no additional cost. This means there are no upgrades to schedule and no need for local technical experts to install new software. Everything is managed centrally by Amadeus.